How to Get a New Social Security Card in 2025 (Replace Lost or Stolen SS Card)

A Social Security card is an important document linking you to your Social Security number (SSN), which is used for work, taxes, and many official purposes. Whether you’re a U.S. citizen or an immigrant, losing your social security card or needing a change (such as after marriage) can be stressful. The good news is that Social Security card replacements are free, and the process is straightforward once you know what to do. In most cases you don’t even need a new physical card; knowing your SSN is enough for many tasks.

However, if you do need a new social security card – for example, if yours is lost, stolen, damaged, or your name has changed – you can request one online or apply in person or by mail. This guide explains how to replace a Social Security card, covering online vs in-person applications, required documents (for U.S. citizens and immigrants), the step-by-step process, eligibility rules, and tips to avoid delays.

Key Takeaways: Social Security card replacement is free, and in many cases can be done online (if eligible) via a my Social Security account. If you’re not eligible for online service, you can submit Form SS-5 (Application for Social Security Card) at a local SSA office or mail it with original documents. U.S. citizens generally need proof of identity (like a driver’s license or passport) and proof of citizenship (like a birth certificate or passport). Noncitizen immigrants must also show lawful status and work authorization (such as a green card or work permit). After you apply, expect your new social security card in about 7–10 business days. Below, we explain each method and scenario in detail.

Do You Really Need a New Social Security Card?

First, remember that you may not need a physical card if you simply know your number. The Social Security Administration (SSA) notes that *“if you lost your social security card, you may not need a replacement. In most cases, simply knowing your Social Security number (SSN) is enough”*. Many employers and government agencies accept your number if you can provide another photo ID. Still, certain situations do require the actual card — for example, some employers or foreign governments insist on seeing the physical card for proof of SSN, or if you’re getting married and updating records.

If you do need a card, SSA allows a free replacement (no fees) whenever you have a valid reason (lost, stolen, name change, etc.). However, note the federal limits on replacements: you can get up to 3 replacement cards per year and 10 in a lifetime. Name changes or work-status updates don’t count toward this limit, and exceptions may be made in cases of hardship.

Who Can Apply for New Social Security Card? Eligibility Requirements

U.S. Citizens

If you are a U.S. citizen age 18 or older, you can get a replacement social security card. You’ll need to provide proof of identity (and proof of citizenship if not already on record). No work authorization is needed because citizens have the right to work by default. If your name has changed (e.g. due to marriage or divorce), you must give a recent name-change document (marriage certificate, divorce decree, etc.) along with your application.

Noncitizen Immigrants

If you are a lawful immigrant (noncitizen) in the U.S., you can usually get or replace a Social Security card only if you have permission to work. *“In general, only noncitizens who have permission to work from DHS can apply for a Social Security number”*. This means you typically need one of these documents: a Permanent Resident Card (Green Card, Form I-551), a work permit (Form I-766/EAD), a valid I-94 Arrival/Departure record showing a work-authorized admission, or a Certificate of Naturalization (if you recently became a citizen). Students with work authorization must show additional forms (I-20 or DS-2019) as evidence of their status.

If you do not have work authorization but need an SSN for a specific government requirement (for example, to receive certain benefits), you must provide documentation of that requirement from the government agency. Otherwise, note that many services like banking, school enrollment, or housing do not legally require an SSN, so do not provide your SSN unnecessarily.

Citizenship status: For immigrants born abroad, you must prove U.S. citizenship (passport, Certificate of Naturalization, etc.) if you haven’t already done so. For example, a foreign-born citizen would show a U.S. passport or naturalization certificate. U.S.-born citizens typically only need proof of identity.

Infants and Children

Parents can request a social security card for a new baby (usually done at the hospital) or replace a child’s card. In addition to the child’s identity or citizenship documents, parents must show proof of their own identity and relationship to the child. Children born in the U.S. have an SSN for tax and benefits, but the parent must apply by submitting the baby’s birth certificate (often done on the birth registration form). If outside the U.S., consult the Federal Benefits Unit (see below).

Outside the U.S.

If you live outside the United States and need a Social Security card, do not mail your application to an SSA office. Instead, see the SSA instructions: select your country and contact its **Federal Benefits Unit (FBU)**. If your country isn’t listed, contact the nearest U.S. embassy or consulate. They will guide you on the correct process (often a special Form SS-5-FS is used).

Methods to Apply: Online, Mail, or In-Person

There are three main ways to apply for a new or replacement Social Security card:

• Online (via your secure my Social Security account) – the fastest option if you meet the criteria.
• Mail – print Form SS-5, complete it, and mail it (with documents) to your local SSA office.
• In Person – go to a Social Security office with your documents (usually by appointment).

Which method applies depends on your situation (citizenship, documents, location). The SSA provides a screener (“Answer a few questions”) on their website to recommend the best option. Below we detail each method.

1. Online via my Social Security

Who is eligible: To replace your Social Security card online, you must be a U.S. citizen age 18 or older with a U.S. mailing address and already have a my Social Security account. You also need a valid driver’s license or state-issued ID from a participating state (the SSA updates the list online). You cannot be changing your name, date of birth, or other information in this request – online replacements are for keeping the same information.

Why use it: The online process is fast, secure, and can be done any time from home or mobile device. SSA will mail your new social security card to you in about 7–10 business days after processing (the same timeline as in-person). There are no mailing delays for documents or appointments.

How to apply online:

1. Create or sign in to your my Social Security account. Go to ssa.gov/myaccount and either sign in or create an account using Login.gov or ID.me. (This will require you to verify your identity with info like your driver’s license and answers to security questions.)
2. Select “Replace your Social Security Card.” Once logged in, find the option to replace your card. SSA provides clear step-by-step prompts.
3. Verify your information. The online system will ask you to confirm details: your email, the state that issued your ID, your name, SSN, birth date, and driver’s license or state ID info. If any required field (like a name change) isn’t allowed online, the system will direct you to use a different method.
4. Complete the identity verification. Enter your identifying information (as above), and answer any security questions. This confirms your identity.
5. Submit your request. After verification, submit the form. You will see confirmation that SSA received your request. There are no fees. SSA will mail your replacement card to your address.

Eligibility criteria (recap): SSA’s official instructions emphasize: you must be a U.S. citizen 18+, have a valid driver’s license or state ID from a participating jurisdiction, a U.S. address (including APO/FPO), and an active my Social Security account. And again, this online request won’t let you change your name or similar information.

Citations: SSA’s guidelines for the online replacement state these requirements clearly. For example: *“You can request a replacement Social Security card online if you: Are a U.S. citizen age 18 or older; have a driver’s license or state-issued ID from one of the participating states…; have a U.S. mailing address; have a my Social Security account; [and] don’t require changes to your name, date of birth, place of birth, or gender.”*.

2. By Mail (Paper Application)

If you cannot use the online service (for example, you’re a noncitizen, or your state doesn’t participate in online replacement, or you have a name change), you can apply by mail. This involves submitting the official Form SS-5 (Application for Social Security Card).

Steps to apply by mail:

• Download Form SS-5. The form is available on SSA’s website (see SSA Forms). Print and complete it fully, using black ink. The form covers original applications, replacements, or changes. On page 1 of the SS-5, fill in your name, SSN, and other details.
• Gather original documents. You must provide original documents or copies certified by the issuing agency – no photocopies or notarized copies. At minimum, include one identity document (see Required Documents below). If you’re a noncitizen or your record lacks proof of citizenship, include those documents too.
• Mail to your local SSA office. SSA’s instructions state: *“If you download, print and complete a paper form, mail or take it to your local Social Security office.”*. To find the nearest office, use SSA’s locator at ssa.gov/locator. Then mail the form and documents to that office’s address. It’s wise to send using traceable mail (like USPS certified or with tracking) since you’re sending original documents. Do not mail your documents directly to SSA national HQ; always use the local office.
• Wait for processing. SSA will verify your documents and process the request. According to SSA, once your application and documents are received, *“you should usually receive [the card] within 7–10 business days”*. Note there can be delays: currently mail-in applications may take 2–4 weeks to process. After approval, SSA will mail the replacement social security card to you.

3. In Person at a Social Security Office

You can also apply in person by visiting a Social Security office. This is similar to the mail process, but done face-to-face. It may be required if you have a unique situation or lack online/mail eligibility.

When to apply in person: If you cannot apply online or by mail, you should make an appointment at your local SSA office. For example, if you need to change your name on the social security card, or if you’re a noncitizen without online access, or if you simply prefer personal assistance. Also, noncitizens typically must apply in person unless eligible through the USCIS/EAD process (see below). The SSA advises: *“If you cannot complete the application online… you will need to provide the required documents in person.”*

How to apply in person:

1. Prepare documents. Before you go, gather the same documents you would for mail (proof of identity, and if needed, proof of citizenship or immigration status). You may fill out Form SS-5 in advance (download and complete it) or fill it out at the office.
2. Make an appointment. Many SSA offices require appointments for replacing cards. Use the SSA phone number 1-800-772-1213 or the online locator to find your office and schedule an appointment. Walk-ins may have long waits. Tell the representative you want to request a replacement Social Security card.
3. Visit the office. Attend your appointment with your completed SS-5 form (if done), and your original documents. You will give these to the Social Security clerk. They will verify your identity and documentation on the spot.
4. Receive a receipt. The office may issue a receipt or confirmation of your submission.
5. Wait for mailing. As with the other methods, expect your social security card to arrive by mail in about 7–10 business days. (If urgent, ask the clerk if there’s any way to expedite, but generally the mail timeline applies.)

Appointments: As noted, most offices prefer appointments. The FAQ explicitly states: *“If [you cannot apply online], you’ll need to make an appointment at a local office.”*. If you do visit in person, double-check on call or online whether an appointment is needed.

4. Enumeration During Immigration Processing (EBE)

If you’re an immigrant applying for a work permit or green card (Form I-765 or I-485 with USCIS), SSA has a special program called Enumeration Beyond Entry (EBE). Under EBE, USCIS can collect your SSN application information when you apply for work authorization or permanent residence. If this applies to you, SSA says: *“If your application [I-765 or I-485] is approved, USCIS will collect information on behalf of SSA to process the SSN card…

If you don’t receive your original SSN card within 14 days after receiving your immigration document, contact your local SSA office.”*. In short, your social security card will be mailed automatically once USCIS approves your status. This bypasses the need to apply separately. If you didn’t do this or need a replacement later, revert to the methods above.

Tip: Ensure your address is up to date with USCIS (Form AR-11) so the SSA can mail your social security card to the correct location.

Required Documents for Social Security Card

Whether applying online or in person/mail, you must prove your identity and, if applicable, your citizenship or immigration status. Bring originals or certified copies only. Below are the most common documents:

• Proof of Identity: For adults, acceptable documents include a current U.S. driver’s license, state non-driver ID, or U.S. passport. These must be current (not expired) and show your name and photo. If you don’t have those, SSA will accept other ID (employee badge, student ID, insurance card, etc.). For children, documents can include a U.S. passport, state ID, or adoption decree. See Child Identity below.
• Proof of U.S. Citizenship: (If SSA has no record of it.) U.S. citizens must prove citizenship once for the records. For adults born in the U.S., a state-issued birth certificate or U.S. passport works. For U.S. citizens born abroad, documents include U.S. passport, Certificate of Citizenship (N-560/N-561), or Consular Report of Birth Abroad (FS-240).
• Proof of Immigration Status (Noncitizens): Noncitizens need to show their current lawful status. Acceptable documents include a Permanent Resident Card (Green Card, Form I-551), a current Employment Authorization Document (EAD, Form I-766), or Form I-94 (with unexpired foreign passport or admission stamp). Students present additional forms (I-20 or DS-2019). If you are replacing a card, SSA says: *“you must present original documents or copies certified by the agency that issued them.”*. No old SS cards or certificates of birth from foreign countries are accepted as proof of identity or status.
• Proof of Name Change (if applicable): If your name changed (marriage, divorce, court order), provide a recent, official document showing both your old and new names (e.g. marriage license or court order). If the change was over two years ago, also bring documents proving identity in your prior name.
• Child Documents: For a child’s card, SSA requires the child’s identity and citizenship proof plus the parent’s identity. A child’s identity can be established with a U.S. passport, birth certificate (with parent’s names), or adoption decree. The parent must present their own ID. Also bring custody documentation if a non-parent is applying for the child.

Important: Always carry originals or certified copies. *“We cannot accept photocopies or notarized copies”*. And don’t send valuable documents if applying by mail – consider mailing in a tracked envelope.

Starting a business that may require SSN/PAN or similar identity proof

Step-by-Step Process Summary

Below is a concise step-by-step outline for each application method.

Online Application Steps

1. Set Up a my Social Security Account: Go to ssa.gov/myaccount and create an account (using Login.gov or ID.me). Have your driver’s license or state ID handy. (SSA has video guides on creating an account).
2. Log In and Select Replacement: After signing in, click “Replace your Social Security Card.”
3. Verify Your Details: Confirm your personal information on the screen (name, SSN, etc.). Verify your email and the state that issued your ID.
4. Enter Identity Info: Provide your full name, SSN, date of birth, driver’s license number or state ID, address, and phone number.
5. Submit and Wait: Once SSA verifies your identity, you’re done. They will mail your new social security card. (You’ll get an email confirmation.)

Mail Application Steps

1. Download and Complete Form SS-5: Get the form from SSA Forms. Print and fill it out.
2. Collect Documents: Gather one identity document and, if applicable, your birth or immigration documents. Photocopy the front and back of each, but you’ll send originals or certified copies.
3. Mail to Local Office: Find your nearest SSA office (visit ssa.gov/locator or call 800-772-1213). Mail the completed SS-5 and documents to that address. (For security, use a traceable mailing service.)
4. Wait for Card: SSA will process and mail your social security card in about 7–10 business days (possibly 2–4 weeks with heavy mail).

In-Person Application Steps

1. Prepare Documents and Form: Fill out Form SS-5 ahead of time and gather your documents (same as mail method).
2. Make an Appointment: Call SSA or use online tools to schedule an appointment at your local office. Mention you need a replacement SSN card.
3. Visit SSA Office: Bring your paperwork and sit with a representative. They will review your documents and take your application.
4. Receive Receipt and Wait: The staff may give you a receipt. Your new social security card will arrive by mail in about 7–10 business days.

Checking Your Application Status

After applying, you might wonder how to check if your request is being processed. If you applied online, you can easily check status through your my Social Security account. SSA’s online services page notes that with a mySSA account, *“you can check the status of an application”* (and even request or track a replacement card in most areas). So log in to mySSA and look for a “Check Application Status” option.

If you applied by mail or in person and didn’t use mySSA, there isn’t a dedicated online tracker. In that case, plan on waiting at least 7–10 business days after SSA confirms receipt. If more than two weeks pass without hearing, you can call SSA’s toll-free number 1-800-772-1213 to inquire. Have your SSN and application details handy. Also keep your mailing address updated; SSA will send the social security card to the address you provide, so if you’ve moved, let them know immediately (you can change your address online in your mySSA account or by contacting them).

How Long Does It Take?

Once SSA has all necessary information, they mail your new social security card within about 7–10 business days. In typical cases, “you should usually receive it within 7-10 business days” from processing. However, SSA warns of delays for mail-in applications: processing may take 2–4 weeks before SSA even finishes reviewing your paperwork. The fastest turnaround is usually via the online method (since you verify identity immediately).

If you applied through an USCIS employment authorization or green card application (EBE program), SSA issues your card within 7–10 days of USCIS approval.

Tips to Avoid Delays and Mistakes

• Use online if possible. The SSA my Social Security online portal is fastest and avoids mailing original documents..
• Prepare documents carefully. Ensure all documents are current (not expired), original or certified, and clearly legible. No photocopies. SSA rejects incomplete or improper paperwork, causing delays.
• Complete Form SS-5 accurately. Double-check spelling, dates, and your SSN. Errors can cause rejections. Writing neatly or typing helps. Don’t forget to sign and date the form.
• Follow instructions. Only submit what’s required. For mail, send documents in a sturdy envelope with tracking. For in-person, bring all items organized.
• Keep proof of submission. If mailing, note the date and get a receipt or tracking number. If visiting, request a receipt from the office. This helps if you need to follow up.
• Plan ahead. Don’t wait until the last minute. Some federal or state processes (like getting a job or driver’s license) can be done with just an SSN for now, but if you’ll need the social security card physically, apply as soon as possible. Remember replacement limits, and only request more cards as needed.
• Check for COVID or staffing issues. SSA offices sometimes have limited hours or backlogs. Before going in person, check the latest information on SSA.gov or call ahead.
• Beware of scams. Only use the official SSA website (ssa.gov) or phone number. SSA will never charge a fee or ask for full SSN by email.

By following these tips, you can help ensure smooth processing of your new Social Security card request.

Frequently Asked Questions

By following these steps and consulting official SSA resources, U.S. citizens and immigrants alike can obtain a new Social Security card efficiently and securely. Always refer to the Social Security Administration’s official instructions when in doubt.